CSR / BPO Agent | Up to PHP 24,000
FULL TIME
Manila
Posted 5 days ago
WHY JOIN US?
At Methealth, we value you. Come join a team that celebrates your talents and gives you many ways to grow your career. With a supportive culture and exciting opportunities, you’ll find a workplace that helps you succeed and be your best self.
Qualifications:
- College graduates with no experience can apply OR at least 2 years of completed college education
- Preferably has 1 year of BPO international experience
Job Responsibilities:
- Customer Support: Handle customer inquiries and concerns related to healthcare services via phone, ensuring a high level of professionalism and accuracy.
- Issue Resolution: Assist customers with claims, billing, and general account-related concerns, providing timely resolutions.
- Compliance & Quality Assurance: Adhere to company policies, healthcare regulations, and data privacy standards while handling customer information.
- Process Documentation: Maintain accurate records of customer interactions, issues, and resolutions in the system.
- Collaboration: Work closely with team members and supervisors to enhance the customer service experience.
Perks / Benefits:
- Competitive salary package up to PHP 24,000
- HMO coverage (up to 3 dependents)
- Weekends off (fixed schedule)
- Pioneer account – be part of a growing team from the start!
- 20% Night Differential
- Guaranteed 14th-month pay
Elevate your career and contribute to shaping the future of healthcare.
✅ Hit “Apply Now” to take the first step toward an exciting opportunity!